Clientes mudam de canal.
Você fica em um só.
Conecte WhatsApp, Instagram e chamadas de voz com IA em uma caixa de entrada. Automatize acompanhamentos, qualifique leads e feche negócios — 24/7.
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from 2,000+ businesses worldwide
Trusted by fast-growing companies worldwide
Features you didn't know you had
AI calling, WhatsApp calling, LinkedIn, ad campaigns, template generation and free tools — all included, all in one platform.
See the platform your team will love.
From shared inbox to AI automation — every tool your team needs, beautifully designed and ready in minutes.
Every WhatsApp message, Instagram DM, and AI voice call lands in one shared team inbox. Assign, resolve, and collaborate — no lead ever slips through.
Every stage of the customer journey.
Automated.
Automate every step from inquiry to booking, follow-up, payment and repeat business across the channels your customers already use.
Every inquiry captured in real time.
Most leads go cold in the first hour — not from lack of interest, but slow response. DuoChat starts a conversation the moment intent is shown.
Every WhatsApp message lands directly in your shared team inbox. No message missed, no lead lost — even when your team is offline.
Instagram DMs, story replies, and ad comments all routed to one inbox automatically with full context.
Web chat visitors are captured in real time. AI responds instantly, qualifies them, and keeps them engaged.
AI voice agents capture callers and follow up on WhatsApp automatically — closing the loop without manual effort.
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One CRM. Every channel your team needs.
Replace five disconnected tools with one unified CRM — shared inbox, AI chatbot, broadcast campaigns, analytics, and AI voice agents across every channel.
Missed call
Missed call
Sure!
Hi Parth, I have schedu…
Call ended
Krists Roze
+91 98765 43210
6:39 PM
6:40 PM ✓✓
All conversations. One shared inbox.
- Assign to any agent instantly
- Labels, filters & priority queues
Flow Builder
Duo AI Bot
Build AI bots. Without writing code.
- Visual flow builder — no code
- GPT-powered natural language
Diwali Sale Campaign
12,842 contacts · 2 hrs ago
Sent
12.8k
Opened
80%
Replied
14%
Reach thousands. Instantly.
- Schedule & personalise campaigns
- 99.2% delivery rate
Live Performance
Last 7 days · All agents
Avg Response Time
↓ 12%48s
CSAT Score
↑ 0.34.9
Conversation volume · today
Data that drives better decisions.
- Agent performance leaderboards
- CSAT & resolution tracking
Rahul Mehta
AI that calls your leads. Automatically.
- Calls leads in under 60 seconds
- Auto call summaries & CRM sync
Sua IA que atende o telefone
Treine um agente de IA uma vez. Ele liga para seus leads, os qualifica, faz o acompanhamento e agenda compromissos — 24/7, enquanto você se concentra em fechar negócios.
- Liga para leads em 60 segundos após o cadastro
- Conversa natural com memória e contexto
- Funciona 24/7 sem tempo ocioso ou custos adicionais
- Transcrições e gravações completas após cada chamada
Duo AI Agent • Active Call
Calling: Rahul Sharma • 02:34
Connect the tools you already use
Sync your store, CRM, spreadsheets and payment tools with WhatsApp — or build your own on our API.
How it works
Com o duochat crescendo seu Negócio sem esforço
Ferramentas poderosas para capturar leads em todos os canais, automatizar conversas e crescer mais rápido
Crie sua conta no duochat
Cadastre-se e acesse seu painel instantaneamente. Sem estresse de configuração, sem etapas técnicas, basta abrir a plataforma e começar.
Conecte Seus Canais
Vincule WhatsApp, Instagram e seus outros canais em minutos. Todas as conversas fluem automaticamente para uma caixa de entrada compartilhada da equipe.
Comece a Converter Leads
Automatize respostas, qualifique leads com IA, execute campanhas e feche negócios — tudo em um só lugar, em todos os canais.
Built for what your team is trying to do
Whether you're closing deals, resolving tickets or growing your list — there's a duochat workflow for it.
Built for every industry
Whether you're selling products, booking appointments, or managing support — duochat unifies every customer conversation into one CRM that fits how your team works.
Turn abandoned carts into revenue
- Recover abandoned carts automatically
- Real-time order & shipping updates
- Product launch broadcasts
Qualify leads before you pick up the phone
- Auto-qualify inbound enquiries
- Schedule site visits via WhatsApp
- AI calling to follow up warm leads
Automate admissions & student support
- Handle enquiries 24/7 with AI
- Send schedules & fee reminders
- Onboard new students automatically
Reduce no-shows and manual calls
- Send appointment reminders
- Share lab reports securely
- AI agent books & reschedules visits
Turn abandoned carts into revenue
- Recover abandoned carts automatically
- Real-time order & shipping updates
- Product launch broadcasts
Qualify leads before you pick up the phone
- Auto-qualify inbound enquiries
- Schedule site visits via WhatsApp
- AI calling to follow up warm leads
Automate admissions & student support
- Handle enquiries 24/7 with AI
- Send schedules & fee reminders
- Onboard new students automatically
Reduce no-shows and manual calls
- Send appointment reminders
- Share lab reports securely
- AI agent books & reschedules visits
Fill tables and boost repeat orders
- Send daily specials & offers
- Table reservations on WhatsApp
- Collect post-visit reviews automatically
Drive more test drives and service bookings
- Auto-qualify car buying enquiries
- Book service appointments via chat
- Send service reminders & updates
Engage customers across every step
- Onboard customers with zero friction
- Send policy & EMI reminders
- Collect KYC documents on WhatsApp
Build a loyal customer base
- Personalised offers via WhatsApp
- New arrival & restock alerts
- Loyalty points & reward updates
Fill tables and boost repeat orders
- Send daily specials & offers
- Table reservations on WhatsApp
- Collect post-visit reviews automatically
Drive more test drives and service bookings
- Auto-qualify car buying enquiries
- Book service appointments via chat
- Send service reminders & updates
Engage customers across every step
- Onboard customers with zero friction
- Send policy & EMI reminders
- Collect KYC documents on WhatsApp
Build a loyal customer base
- Personalised offers via WhatsApp
- New arrival & restock alerts
- Loyalty points & reward updates
Latest guides & insights
Playbooks, benchmarks and product news to help you get more from WhatsApp.
Frequently Asked Questions
Can't find what you're looking for? Contact support.
DuoChat is an omni-channel CRM and unified messaging platform. It brings WhatsApp, Instagram DMs, AI voice calls, and more into a single shared team inbox — so your team can manage every lead, automate replies with AI chatbots, run broadcast campaigns, and track performance across all channels from one dashboard.
DuoChat currently supports WhatsApp (via the official Meta Cloud API), Instagram DMs and story replies, AI outbound voice calls, and website chat. All channels feed into a single unified inbox, so your team works from one place regardless of where the customer reaches out.
Yes — DuoChat offers a 7-day free trial with full access to all features across every channel. Sign up in minutes and start automating right away. After your trial, choose the plan that fits your team size and messaging volume.
DuoChat integrates natively with Shopify, Google Sheets, Zoho CRM, WooCommerce, and 30+ other tools. We also offer a full REST API and webhook support for building custom integrations with your existing CRM or data stack.
Yes. DuoChat uses end-to-end encryption for all messages and stores your data on secure, compliant infrastructure. We follow industry-standard security practices and are GDPR-aligned. Your customer data is never used for advertising or shared with third parties.
Get started today
Turbine seu Negócio em Todos os Canais
Veja por que o duochat é o CRM omnicanal tudo-em-um confiado por empresas modernas para unificar conversas, converter mais leads e engajar clientes mais rapidamente.