“duochat helped us simplify customer communication through WhatsApp and significantly reduce manual follow-ups. Automation and the shared inbox made our team more efficient, while campaigns helped us engage with customers instantly. It's a reliable platform for businesses that care about customer experience.”
Customers switch channels.
You stay in one.
Connect WhatsApp, Instagram, and AI voice calls in one inbox. Automate follow-ups, qualify leads, and close deals — 24/7.
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from 2,000+ businesses worldwide
Trusted by fast-growing companies worldwide
See the platform your team will love.
From shared inbox to AI automation — every tool your team needs, beautifully designed and ready in minutes.
Every WhatsApp message, Instagram DM, and AI voice call lands in one shared team inbox. Assign, resolve, and collaborate — no lead ever slips through.
Every stage of the customer journey.
Automated.
Automate every step from inquiry to booking, follow-up, payment and repeat business across the channels your customers already use.
Every inquiry captured in real time.
Most leads go cold in the first hour — not from lack of interest, but slow response. DuoChat starts a conversation the moment intent is shown.
Every WhatsApp message lands directly in your shared team inbox. No message missed, no lead lost — even when your team is offline.
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One CRM. Every channel your team needs.
Replace five disconnected tools with one unified CRM — shared inbox, AI chatbot, broadcast campaigns, analytics, and AI voice agents across every channel.
Missed call
Missed call
Sure!
Hi Parth, I have schedu…
Call ended
Krists Roze
+91 98765 43210
6:39 PM
6:40 PM ✓✓
All conversations. One shared inbox.
- Assign to any agent instantly
- Labels, filters & priority queues
Flow Builder
Duo AI Bot
Build AI bots. Without writing code.
- Visual flow builder — no code
- GPT-powered natural language
Diwali Sale Campaign
12,842 contacts · 2 hrs ago
Sent
12.8k
Opened
80%
Replied
14%
Reach thousands. Instantly.
- Schedule & personalise campaigns
- 99.2% delivery rate
Live Performance
Last 7 days · All agents
Avg Response Time
↓ 12%48s
CSAT Score
↑ 0.34.9
Conversation volume · today
Data that drives better decisions.
- Agent performance leaderboards
- CSAT & resolution tracking
Rahul Mehta
AI that calls your leads. Automatically.
- Calls leads in under 60 seconds
- Auto call summaries & CRM sync
Your AI that picks up the phone
Train an AI agent once. It calls your leads, qualifies them, follows up, and books appointments — 24/7, while you focus on closing.
- Calls leads within 60 seconds of sign-up
- Natural conversation with memory and context
- Works 24/7 with zero idle time or cost
- Full call transcripts & recordings delivered after every call
Duo AI Agent • Active Call
Calling: Rahul Sharma • 02:34
Connect your entire messaging stack
Integrate your tools with duochat and create a single source of truth. Sync leads, orders, tickets, and campaign data from your favourite apps — everything updates in real time across every channel.
How it works
With duochat growing your Business effortless
Powerful tools to capture leads across every channel, automate conversations, and grow faster
Create your duochat account
Sign up and access your unified dashboard instantly. No setup stress, no technical steps — just open the platform and get started.
Connect Your Channels
Link WhatsApp, Instagram, and your other channels in minutes. All conversations flow into one shared team inbox automatically.
Start Converting Leads
Automate replies, qualify leads with AI, run campaigns, and close deals — all from one place, across every channel.
Built for every industry
Whether you're selling products, booking appointments, or managing support — duochat unifies every customer conversation into one CRM that fits how your team works.
Turn abandoned carts into revenue
- Recover abandoned carts automatically
- Real-time order & shipping updates
- Product launch broadcasts
Qualify leads before you pick up the phone
- Auto-qualify inbound enquiries
- Schedule site visits via WhatsApp
- AI calling to follow up warm leads
Automate admissions & student support
- Handle enquiries 24/7 with AI
- Send schedules & fee reminders
- Onboard new students automatically
Reduce no-shows and manual calls
- Send appointment reminders
- Share lab reports securely
- AI agent books & reschedules visits
Turn abandoned carts into revenue
- Recover abandoned carts automatically
- Real-time order & shipping updates
- Product launch broadcasts
Qualify leads before you pick up the phone
- Auto-qualify inbound enquiries
- Schedule site visits via WhatsApp
- AI calling to follow up warm leads
Automate admissions & student support
- Handle enquiries 24/7 with AI
- Send schedules & fee reminders
- Onboard new students automatically
Reduce no-shows and manual calls
- Send appointment reminders
- Share lab reports securely
- AI agent books & reschedules visits
Fill tables and boost repeat orders
- Send daily specials & offers
- Table reservations on WhatsApp
- Collect post-visit reviews automatically
Drive more test drives and service bookings
- Auto-qualify car buying enquiries
- Book service appointments via chat
- Send service reminders & updates
Engage customers across every step
- Onboard customers with zero friction
- Send policy & EMI reminders
- Collect KYC documents on WhatsApp
Build a loyal customer base
- Personalised offers via WhatsApp
- New arrival & restock alerts
- Loyalty points & reward updates
Fill tables and boost repeat orders
- Send daily specials & offers
- Table reservations on WhatsApp
- Collect post-visit reviews automatically
Drive more test drives and service bookings
- Auto-qualify car buying enquiries
- Book service appointments via chat
- Send service reminders & updates
Engage customers across every step
- Onboard customers with zero friction
- Send policy & EMI reminders
- Collect KYC documents on WhatsApp
Build a loyal customer base
- Personalised offers via WhatsApp
- New arrival & restock alerts
- Loyalty points & reward updates
See why businesses love duochat
Read the impact we've made for growing teams and brands that manage all their customer conversations from one platform.
“We were looking for a platform that is simple yet powerful for WhatsApp automation, and duochat delivered exactly what we needed. Setting up workflows and bots was easy, and our response time improved significantly. duochat has become an essential part of managing customer conversations.”
“duochat helped us increase sales by converting leads faster via WhatsApp. Thanks to automated follow-ups and payment collection, we were able to close orders quickly without any manual effort.”
“duochat helped us simplify customer communication through WhatsApp and significantly reduce manual follow-ups. Automation and the shared inbox made our team more efficient, while campaigns helped us engage with customers instantly. It's a reliable platform for businesses that care about customer experience.”
“duochat helped us increase sales by converting leads faster via WhatsApp. Thanks to automated follow-ups and payment collection, we were able to close orders quickly without any manual effort.”
“I connected Shopify in under 3 minutes. Now all order updates reach customers automatically via WhatsApp. My clients love it, and support pressure has dropped by 40%.”
“We were looking for a platform that is simple yet powerful for WhatsApp automation, and duochat delivered exactly what we needed. Setting up workflows and bots was easy, and our response time improved significantly. duochat has become an essential part of managing customer conversations.”
“The Google Sheets integration is amazing. Leads sync automatically, and our team no longer misses any customer. duochat works efficiently.”
“Before duochat, our support team was drowning in WhatsApp messages with no clarity on who was handling conversations. Now we all work from a single dashboard, assign conversations, add notes, and track the full history. The chatbot resolves repetitive queries instantly, reducing workload by almost half.”
“duochat helped us simplify customer communication through WhatsApp and significantly reduce manual follow-ups. Automation and the shared inbox made our team more efficient, while campaigns helped us engage with customers instantly. It's a reliable platform for businesses that care about customer experience.”
“The Google Sheets integration is amazing. Leads sync automatically, and our team no longer misses any customer. duochat works efficiently.”
“We were looking for a platform that is simple yet powerful for WhatsApp automation, and duochat delivered exactly what we needed. Setting up workflows and bots was easy, and our response time improved significantly. duochat has become an essential part of managing customer conversations.”
“I connected Shopify in under 3 minutes. Now all order updates reach customers automatically via WhatsApp. My clients love it, and support pressure has dropped by 40%.”
“duochat helped us increase sales by converting leads faster via WhatsApp. Thanks to automated follow-ups and payment collection, we were able to close orders quickly without any manual effort.”
“Before duochat, our support team was drowning in WhatsApp messages with no clarity on who was handling conversations. Now we all work from a single dashboard, assign conversations, add notes, and track the full history. The chatbot resolves repetitive queries instantly, reducing workload by almost half.”
Frequently Asked Questions
Can't find what you're looking for? Contact support.
DuoChat is an omni-channel CRM and unified messaging platform. It brings WhatsApp, Instagram DMs, AI voice calls, and more into a single shared team inbox — so your team can manage every lead, automate replies with AI chatbots, run broadcast campaigns, and track performance across all channels from one dashboard.
Get started today
Supercharge your Business Across Every Channel
See why duochat is the all-in-one omni-channel CRM trusted by modern businesses to unify conversations, convert more leads, and engage customers faster.

