Manage WhatsApp Conversations as a Team
Streamline all WhatsApp conversations in one unified workspace. Collaborate seamlessly, automate responses, and deliver exceptional customer support.
Trusted by fast-growing
companies around the world
Powerful Team Inbox Features
Streamline collaboration, automate responses, and deliver faster support from one unified workspace.
Unified Inbox
View and manage all WhatsApp chats in one place for seamless communication.
Assign & Collaborate
Assign chats, add notes, and work together effortlessly with your team.
Quick Replies
Save time with templates and canned responses that keep messaging consistent.
Analytics & Reports
Gain insights into team performance and response metrics to improve efficiency.
Integrations
Easily connect CRM, automation, and helpdesk tools to simplify workflows.
Smart Automation
Automate routine tasks and responses to save time and improve team efficiency.
Built for Team Collaboration
Everything your team needs to work together seamlessly and deliver exceptional service.
Chat Assignment
Automatically or manually assign conversations to team members based on availability, expertise, or workload. Ensure every customer gets the right person for their query.
Auto-assign chats based on agent availability
Manual assignment for specific expertise
Load balancing across team members
Priority queue for urgent conversations
Why Businesses Choose Team Inbox
Transform WhatsApp into a powerful collaboration hub. Handle messages, automate workflows, and analyze performance.
Manage all WhatsApp conversations in one shared inbox.
Assign chats instantly to team members for faster responses.
Track response time, message history, and customer satisfaction.
Collaborate with internal notes and shared context.
Integrate CRM and automation tools to scale effortlessly.
Get Started with duochat.io
Experience all premium features with unlimited agents and team collaboration.
₹799
/MONTHLY
Shared inbox for unified conversations
Up to 10 custom fields per workspace
Up to 10 workspace tags
Agent-to-agent transfer + supervisor visibility
No credit card required • 7-day free trial
duochat OS
Manage WhatsApp Conversations as a Team
Streamline all WhatsApp conversations in one unified workspace. Collaborate with your team, automate responses, and deliver faster customer support.
“duochat's Team Inbox revolutionized our customer support. Response times dropped by 70% and customer satisfaction soared.”
What is a WhatsApp shared inbox?›
How many agents can use the WhatsApp shared inbox at once?›
Can multiple agents reply to customers at once?›
Do I need WhatsApp Business API access to use a shared inbox?›
How is duochat.io's shared inbox different from other WhatsApp tools?›
Ready to Transform Your Team Communication?
Start managing WhatsApp conversations as a team. Free trial available.
Supercharge your WhatsApp Business Today
See why duochat.io is the all-in-one WhatsApp platform trusted by modern businesses to convert more leads and engage customers faster.