WhatsApp Marketing Glossary
Every term you need to know about WhatsApp Business API, chatbots, conversational marketing, and messaging automation — defined clearly for business teams.
Platform
What is WhatsApp Business API? A Complete Guide
Learn what WhatsApp Business API means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Business Account? A Complete Guide
Learn what WhatsApp Business Account means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Flow? A Complete Guide
Learn what WhatsApp Flow means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Business Profile? A Complete Guide
Learn what WhatsApp Business Profile means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Webhook? A Complete Guide
Learn what WhatsApp Webhook means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is Business Solution Provider? A Complete Guide
Learn what Business Solution Provider means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp API Rate Limit? A Complete Guide
Learn what WhatsApp API Rate Limit means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Conversation Window? A Complete Guide
Learn what WhatsApp Conversation Window means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Sandbox? A Complete Guide
Learn what WhatsApp Sandbox means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
Automation
What is WhatsApp Chatbot? A Complete Guide
Learn what WhatsApp Chatbot means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Automation? A Complete Guide
Learn what WhatsApp Automation means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is Chatbot Builder? A Complete Guide
Learn what Chatbot Builder means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is Message Automation? A Complete Guide
Learn what Message Automation means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is Conversational AI? A Complete Guide
Learn what Conversational AI means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
Messaging
What is WhatsApp Broadcast? A Complete Guide
Learn what WhatsApp Broadcast means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Template Message? A Complete Guide
Learn what WhatsApp Template Message means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Button Message? A Complete Guide
Learn what WhatsApp Button Message means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp List Message? A Complete Guide
Learn what WhatsApp List Message means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Interactive Message? A Complete Guide
Learn what WhatsApp Interactive Message means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Quick Reply? A Complete Guide
Learn what WhatsApp Quick Reply means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Bulk Messaging? A Complete Guide
Learn what WhatsApp Bulk Messaging means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Two-Way Messaging? A Complete Guide
Learn what WhatsApp Two-Way Messaging means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Template Category? A Complete Guide
Learn what WhatsApp Template Category means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
Verification
What is WhatsApp Green Tick? A Complete Guide
Learn what WhatsApp Green Tick means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Blue Tick? A Complete Guide
Learn what WhatsApp Blue Tick means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
Marketing
What is Conversational Marketing? A Complete Guide
Learn what Conversational Marketing means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Marketing? A Complete Guide
Learn what WhatsApp Marketing means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Newsletter? A Complete Guide
Learn what WhatsApp Newsletter means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Drip Campaign? A Complete Guide
Learn what WhatsApp Drip Campaign means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is Lead Nurturing? A Complete Guide
Learn what Lead Nurturing means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is Customer Lifecycle Marketing? A Complete Guide
Learn what Customer Lifecycle Marketing means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is Re-engagement Campaign? A Complete Guide
Learn what Re-engagement Campaign means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
CRM
Strategy
What is Omnichannel Messaging? A Complete Guide
Learn what Omnichannel Messaging means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is Customer Engagement? A Complete Guide
Learn what Customer Engagement means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is NPS Survey? A Complete Guide
Learn what NPS Survey means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is Cost Per Conversation? A Complete Guide
Learn what Cost Per Conversation means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
Advertising
Authentication
Commerce
What is WhatsApp Catalog? A Complete Guide
Learn what WhatsApp Catalog means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Commerce? A Complete Guide
Learn what WhatsApp Commerce means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Product Message? A Complete Guide
Learn what WhatsApp Product Message means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
Support
What is Team Inbox? A Complete Guide
Learn what Team Inbox means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is SLA Management? A Complete Guide
Learn what SLA Management means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is Multi-agent Inbox? A Complete Guide
Learn what Multi-agent Inbox means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is CSAT Score? A Complete Guide
Learn what CSAT Score means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is First Response Time? A Complete Guide
Learn what First Response Time means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
Compliance
What is WhatsApp Opt-in? A Complete Guide
Learn what WhatsApp Opt-in means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is WhatsApp Opt-out? A Complete Guide
Learn what WhatsApp Opt-out means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.
What is DLT Registration? A Complete Guide
Learn what DLT Registration means, how it works, and how businesses use it. Complete guide with examples, best practices, and how to get started with duochat.io.