Summary
This article explains how to download reports for external analysis and record keeping.
Types of Reports You Can Export
You can export:
- Conversation logs
- Agent performance
- Campaign delivery reports
Steps to Export Reports
- Go to Reports section
- Choose report type
- Select date range
- Click Export
- Download CSV or Excel file
Using Exported Data
Exported data can be used in:
- Excel
- Google Sheets
- Business dashboards
Data Privacy Considerations
Ensure:
- Reports are shared only with authorized staff
- Customer data is handled securely