1. What You Can Build Using triochat.io SDK and API
This article explains how developers can use triochat.io SDK and APIs to connect WhatsApp with internal systems and build custom automation.
What Is triochat.io SDK and API?
triochat.io provides developer tools that allow your systems to:
- Send WhatsApp messages programmatically
- Receive message events in real time
- Sync contacts and chat data
- Trigger automation externally
This allows deep integration with business workflows.
What Types of Systems Can Be Connected
You can connect:
- Websites
- Mobile apps
- CRM systems
- ERP software
- Custom dashboards
Examples of What You Can Build
- Auto WhatsApp message after form submission
- Status updates from delivery system
- OTP and authentication alerts
- Lead routing from website to sales team
Who Should Use API
API is ideal for:
- Tech teams
- Agencies
- Businesses with custom software
2. Where to Find API Tokens in triochat.io Dashboard
This article explains where to generate and manage API tokens securely.
What Is an API Token?
API token is a secret key that allows your systems to authenticate with triochat.io servers.
It should never be shared publicly.
Steps to Generate API Token
- Login to triochat.io dashboard
- Click Settings (bottom left)
- Go to API Tokens
- Click Generate New Token
- Enter token name
- Click Generate
- Copy and store the token securely
Managing Existing Tokens
You can:
- View active tokens
- Revoke tokens if compromised
- Generate multiple tokens for different systems
Security Best Practices
- Never hard-code token in frontend
- Rotate tokens periodically
- Revoke unused tokens
3. Using Webhooks for Real-Time Data Sync
This article explains how webhooks allow triochat.io to send real-time data to your servers.
What Is a Webhook?
Webhook is an automatic notification sent to your server when an event happens, such as:
- New message received
- Chat assigned
- Contact created
- Campaign delivered
How Webhooks Work
- You provide endpoint URL
- triochat.io sends event data to that URL
- Your system processes the data
- No need to constantly poll for updates
Common Webhook Events
- Incoming messages
- Chat status updates
- Contact updates
- Agent assignment
Use Cases
- Sync chats to CRM
- Trigger internal alerts
- Update dashboards
4. Common Developer Use Cases with triochat.io API
This article lists typical real-world applications built using triochat.io APIs.
Lead Automation
- Website form → WhatsApp welcome message
- Lead auto creation in CRM
Order and Logistics Updates
- Shipping updates
- Delivery confirmation
- Payment reminders
Authentication and Alerts
- OTP messages
- Security notifications
Internal Workflow Integration
- Create support tickets
- Notify staff on new leads