Updating Prices and Product Details

This article explains how to update product information and keep your catalog accurate in triochat.io.

February 16, 2026

1 min read

Summary

This article explains how to update product information and keep your catalog accurate.

Why Regular Updates Matter

Outdated catalog can cause:

  • Customer confusion
  • Wrong pricing
  • Lost trust

Updating Product Details

To update:

  • Go to Catalog → Products
  • Select product
  • Edit details
  • Save changes

Updates reflect immediately in chat.

Bulk Updates Using Integrations

If using Shopify or POS:

  • Product updates sync automatically
  • Prices and stock stay updated

Removing Outdated Products

You can:

  • Deactivate product
  • Delete product permanently
Frequently asked questions
Everything you need to know about the product and billing.
Will old chats show updated price?
›
No, old messages remain same, but new shares use updated price.

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