Summary
This article explains how to automatically send products using chatbots and campaigns.
Using Catalog with Chatbots
Chatbots can:
- Show product categories
- Suggest products based on answers
- Send product cards automatically
Example:
If user selects “Skin Care” → show related products.
Using Catalog in Campaigns
Campaign templates can:
- Include product links
- Direct customers to catalog
After clicking, customer can browse and reply.
Benefits of Automated Product Sharing
- Faster replies
- Consistent information
- Less manual effort for agents