What You Need Before Setup
To begin using triochat.io, you should have access to a phone number that can receive OTP verification messages. The setup process also requires a stable internet connection on both your desktop and mobile device because the WhatsApp linking process depends on both devices staying connected.
Access to Meta Business Manager is also required since WhatsApp messaging services are managed through Meta’s infrastructure. While not mandatory at the very beginning, having a business website or online presence is strongly recommended because it improves credibility during verification and template approval.
WhatsApp Number Requirements
The phone number used for triochat.io must be active and able to receive verification codes. It should not be banned or associated with unofficial WhatsApp applications because those may cause connection failures.
Businesses can either connect an existing WhatsApp number already used for communication or register a new SIM specifically for customer support and campaigns.
Business Information You Should Keep Ready
During the setup and verification process, Meta may require basic business information to confirm the authenticity of your account. Preparing these details beforehand can significantly speed up approvals.
The details typically include your legal business name, website URL, physical address, and support email address.
Why These Are Important
Providing accurate business information increases the chances of faster verification with Meta. Once verification is completed, messaging limits increase and customers gain greater trust in your communications.
It also reduces the chances of message template rejection when submitting campaign or notification templates.