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User Access Control on triochat.io

This article explains how triochat.io allows businesses to manage user access, roles, and permissions to protect data and workflows.

February 16, 2026

1 min read

User Access Control and Permissions

This article explains how businesses can control who has access to data and features inside triochat.io.

Why Access Control Is Important

Access control helps:

  • Prevent misuse
  • Protect sensitive data
  • Reduce internal mistakes

User Roles in triochat.io

Typical roles include:

  • Admin
  • Manager
  • Agent

Each role has different permissions.

What Permissions Can Be Controlled

Admins can control access to:

  • Campaign creation
  • Automation editing
  • Integrations
  • Billing information
  • Reports

Removing Access When Staff Leaves

Always:

  • Deactivate user account immediately
  • Change shared passwords if any

This prevents unauthorized access.

Frequently asked questions
Everything you need to know about the product and billing.
Can I create custom roles?
Depends on your plan and enterprise setup.

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