Bulk Messaging with Campaigns
One of the most powerful features of duochat is its Campaign functionality. Whether you want to send promotions, updates, announcements, or personalized messages to a large audience, Campaigns makes the process simple, organized, and highly effective.
How to Send Bulk Messages
Step 1: Access Campaigns
đź“Ť From the left navigation bar, click Campaigns.
You’ll see a complete overview of all your previous campaigns with key details at a glance:
- Campaign Status
- Target Audience
- Scheduled Time
- Quick Actions
đź’ˇ Pro Tip: Click on any campaign to dive deeper into performance metrics, statistics, campaign details, and reply history.
Step 2: Create a New Campaign
Click the "New Campaign" button in the top right corner.
Step 3: New Campaign Details
Fill in the basic information: • Campaign Name – Give it a clear, memorable name • Description – Briefly explain the purpose of the campaign • Goals – Define what success looks like
Why This Matters
A well-named campaign helps you stay organized. A clear description keeps your team aligned, and setting goals allows you to measure results and improve future campaigns.
Step 4: Select Template
Click "Next" to move to the template selection screen.
Choose one of the following: • Use Existing Template – Pick from your saved templates • Create New Template – Build a fresh one from scratch by clicking the button “Create New Template” on the top right corner.
Click to create Template
Step 5: Choose Your Audience
Click "Next" to select who will receive your message.
duochat offers two simple options:
Option 1: Use Segments (Recommended) • Select a pre-built segment. • Or click "Create Segment" to build a new one.
Option 2: Upload Lead File • Click "Upload Leads" • Drag and drop your contact file (CSV/Excel)
Step 6: Schedule Your Campaign
Choose when you want your messages delivered:
| Option | Description |
|---|---|
| 🚀 Send Immediately | Messages go out as soon as you launch the campaign |
| đź“… Schedule for Later | Set a specific date and time (IST) |
Step 7: Review & Launch
Click "Next" to preview everything.
Final Checklist: • Campaign details are accurate • Template looks perfect • Audience is correctly selected • Schedule is set correctly
Once everything looks good, click "Launch Campaign" at the bottom right.
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