Overview

The Security section explains how duochat handles your data and ensures privacy compliance. It is designed to build trust by providing full transparency into how documents, conversations, and AI-generated responses are processed.

Data Usage & Privacy

duochat follows strict data handling and privacy principles:

• Documents are processed only to create a knowledge base specific to your workspace
• AI responses are generated exclusively from your uploaded documents and approved responses
• All data is encrypted and never shared with third-party systems
• You can remove any document from the AI knowledge base at any time

These practices ensure your information remains secure and fully under your control.

Important Note

The accuracy of AI-generated replies depends heavily on the quality of the documents you upload.

• Always keep your content accurate and up to date
• Remove outdated or incorrect documents to avoid misleading responses

This section ensures your workspace remains safe, private, and policy-aligned.